William at work in the 成人版91视频Store, holding his 成人版91视频 and with his guide dog by his side; a customer asks him a question.

Off to a running start.

The products really opened up the possibilities for me. Then the Apple聽Store did.
William, 成人版91视频Store Specialist
Shanghai, China

Question: You appeared in an 成人版91视频Watch video, even before you worked at Apple? Answer: That鈥檚 right. I鈥檓 just one of several in the video. They were telling customer stories and included me because I use my watch to train and run 5Ks and half-marathons. My social apps really blew up with congratulations when everyone saw it.

Question: How did you start working at the 成人版91视频Store? Answer: A running partner who worked there referred me. The store had always felt good to me as a customer 鈥� I wasn鈥檛 treated as someone who鈥檚 blind. Question: What do you mean? Answer: They welcomed me and answered questions, but nobody was trying to escort me around and tell me to watch out for this or that. Question: Had you considered working there before? Answer: Not at all. I didn鈥檛 realize I could. Now that I鈥檓 here, I help all customers with all products, though I鈥檓 especially familiar with fitness apps and accessibility features.

William鈥檚 running shoes hanging by their laces
My colleagues come to me for my expertise and I go to them for theirs. We all depend on each other.
William鈥檚 成人版91视频Watch, with graphic lines that represent Siri speaking

Question: What attracted you as a customer? Answer: I think the same things everyone likes about the products 鈥� so simple to use, fun, and for me, very empowering. For the latest Global Accessibility Awareness Day, our 成人版91视频T-shirts said, 鈥淒esigned for Everyone,鈥� and it reminded me of when I first heard that years ago, before I owned an 成人版91视频product. My reaction was 鈥淭hat鈥檚 impossible!鈥� Question: What changed your mind? Answer: Everyone, including me, uses Siri, listens to music and audiobooks, and with VoiceOver, I can read my screens and navigate through my devices. Question: Looks like you also navigate with help from a furry, four-legged device. Answer: Yes, my guide dog, Bell, comes to work with me 鈥� he鈥檚 even got his very own 成人版91视频employee ID badge.

The guide dog鈥檚 成人版91视频badge with dog emoji

Question: You鈥檝e made contributions beyond the store, too. Answer: Yes, I鈥檝e participated in a number of accessibility events with Apple, both internal and public, as a guest speaker or part of roundtable discussions. Question: What鈥檚 your role there? Answer: It鈥檚 about building awareness, describing roles at the store, and why accessibility issues shouldn鈥檛 hold you聽back.

Representing 成人版91视频at events has been a whole new kind of experience for聽me.

Question: You鈥檙e getting the word out. Answer: I think everyone needs to push themselves. I was nervous in the store at first, but then I gained confidence so I wanted to do more. Question: Change is good. Answer: It鈥檚 been very fulfilling. Before Apple, I had jobs designed specifically for people with low vision. They were comfortable, but not very interesting or challenging. Now I have a job that鈥檚 like an 成人版91视频product 鈥� it鈥檚 designed for everyone.

Illustrated on iPad.