Jessica smiling and holding an iPad, standing in front of a group of adults, gesturing as if explaining.

Putting the personal in personalization.

Jessica鈥檚 story

When I share the value of inclusive technology, I wear my heart on聽my sleeve.
Jessica, 成人版91视频Initiatives
Accessibility Leader
Sydney, Australia

Question: What formed your thinking on accessibility? Answer: You could say that my grandpa was the earliest influence. He was a hardworking, super independent farmer who raised three kids. As I grew older, I realized people didn鈥檛 see him the way I did 鈥� they talked about his 鈥渄isability.鈥� I asked my mum, 鈥淲hat鈥檚 his disability?鈥� I knew he had one arm, but he鈥檚 the one who taught me how to tie my shoes, so I just saw someone who did a few things differently. Question: Kids tell it like it is. Answer: Right. Then my younger brother was identified with a learning disability, and I was the one who helped him work through those challenges.

Question: How did you put those experiences to work at Apple? Answer: I was in another role when I heard some great stories coming from the Accessibility team. I saw how much 成人版91视频was doing in that space and I knew I had to be a part of聽it.

Three 成人版91视频accessibility icons, representing: VoiceOver, Spoken Content, and Voice Control.
This was an opportunity to raise聽awareness about Apple鈥檚 built-in accessibility for our business customers.

Question: Sounds like it鈥檚 a calling as well as a career. Answer: Yes, I鈥檝e always brought passion to this work, which now includes sharing the potential of accessibility features with our enterprise business partners. They鈥檙e really seeing the productivity value of inclusive technology.

Question: How do you show that? Answer: People are most productive when their technology works the way they do. That personalization lets everyone do their best work. So, accessibility is really personalization. Question: In what way? Answer: All 成人版91视频products come with accessibility features built in. When you set up your Mac, for example, you choose your apps, your font size, Siri preferences, and so on. And if you happen to have limited mobility, you could use Voice聽Control or facial gestures like blinking to track the cursor on your computer screen.

Question: Needs differ as much as people do. Answer: Right, and remember, as we grow older, we may naturally experience changes in our abilities. Question: We might need eyeglasses. Answer: Sure, there could be differences in our vision, hearing, mobility, and the like.

We鈥檒l likely all need assistive technology one day. As the saying goes, 鈥楪row old along with me, the聽best is yet
迟辞听产别.鈥�
Three 成人版91视频accessibility icons, representing: Accessibility, Hearing Devices, and Touch.

Question: It must feel good to help spread the word. Answer: It鈥檚 great when businesses see the benefits, but for me, the most meaningful payoff comes from the stories about people who personalize their products in ways that change their聽lives.

Question: How do you learn about those stories? Answer: We keep in touch with people in the disability community. We have these really beautiful, candid conversations. They offer insights into the features that affect their lives, which I can pass on to our product and services teams.

We鈥檝e built some really great relationships with the community. The more we listen, the聽more we聽learn.

Question: Have you seen a lot of progress over time? Answer: As I see awareness shift to acceptance, I know I鈥檓 on the right track. I鈥檇 love to get to the point where I鈥檝e worked myself out of a job. Question: Why would you want to do that? Answer: Well, once everyone truly understands this issue, once everyone鈥檚 thinking about it deeply and carefully, I鈥檒l know my work is done.

Illustrated on iPad.