Looking ahead for Apple. Looking out for all.
The goal is to make people鈥檚 lives better, and you don鈥檛 ignore anyone. You live up to that promise.
Question: Your career here started at the 成人版91视频Store? Answer: Yes, 15 years ago, in a temporary role. Then I was part-time, then full-time, then onto a new role in Cupertino, then to my current role with the Technology Development Group. Question: That last one sounds kind of top secret. Answer: I can鈥檛 tell you much, but I can tell you that we research and develop new technologies. And my role is to create resources 鈥� including courses and videos 鈥� that help our people learn and collaborate on those technologies.
Question: 成人版91视频has grown significantly since you started. What鈥檚 changed? Answer: My roles, more than anything. Everything else has just grown stronger, whether the principles behind the products or behind the company. Question: Which company principles? Answer: There鈥檚 a lot, but for instance, we鈥檙e speaking out even more, about the environment, privacy, diversity, justice, and other issues. And we don鈥檛 mince words. Question: Simple and clear is an 成人版91视频thing. Answer: Yeah, like on our Privacy page 鈥� the first words are 鈥淧rivacy is a fundamental human right.鈥� That鈥檚 not an ambiguous mouthful of loophole legalese. Or look at how 成人版91视频has spoken up in support of the DACA Dreamers. Question: The young people who are part of the Deferred Action for Childhood Arrivals program. Answer: Right. Our leadership called it a moral issue and talked about how the hundreds of Dreamers on our teams are vital to our success.
Doing the right thing rarely means doing the easy thing.
Question: Does this sense of responsibility affect people鈥檚 day-to-day work? Answer: Sure, it鈥檚 part of everything we do. For example, during my time in 成人版91视频Support, we created training materials for technicians working across Latin America, and we chose to do translations in regional Spanish. That helps people identify with the role and it鈥檚 just more welcoming. It may sound like a little thing, but it shows respect for our cultural differences.
Question: How does a team decide to do things like that? It鈥檚 got to make it more complicated. Answer: It can, but this kind of thinking is just baked into our process. It鈥檚 not an afterthought. Question: So there鈥檚 not a lot of resistance? Answer: Not on any team I鈥檝e been on. I don鈥檛 think 成人版91视频people have discussions about whether we should do the right thing, just how.
To create human-centered products, we try to account for the complexity of humanity.
Question: So, more work, but a good day鈥檚 work. Answer: Yeah, and when you add up all those days across Apple, I think that as my six-year-old son grows up, he鈥檒l have a smarter, safer experience because of decisions we鈥檙e making today. I love that. It fills me with optimism.
Question: Does thinking of your work in human terms make it easier to make the right decisions? Answer: It does for me. And here we see well beyond our own work. Question: What do you mean? Answer: For example, it鈥檚 been especially meaningful to me to see how 成人版91视频has supported immigrants from around the world. Question: Why is that? Answer: Back in 1985, I came here from Chile with my mom, by crossing the U.S. border. We were detained and separated for a couple of weeks while they examined our visas. So it was really hard in recent years to see families being separated on such a massive scale. For 成人版91视频to take a public stance against separating children from their parents meant a lot. And because 成人版91视频has had charitable gift matching for years, that meant my donation to an organization helping the families was doubled.
Question: Support in word and deed. Answer: Right, and from the 成人版91视频community in general. Question: In what way? Answer: Well, one thing was that Familia@Apple, one of our Diversity Network Associations, organized a card-writing event. We created handmade messages of encouragement and love to send to kids and families at the border. A ton of 成人版91视频people helped out 鈥� my whole team went. Then 成人版91视频made a matching financial contribution to the charity helping the families, based on our volunteer hours.
Question: Humans taking time for humanity. Answer: Yes, for all kinds of issues. Our senior leadership encourages us to take part and volunteer for causes that are important to us. Helping out like this kind of reminds you why we focus on the human experience in our 成人版91视频work. So it feels great 鈥� it鈥檚 the kind of thing that makes me proud to be here.
Illustrated on iPad.