This is about
connecting with people.
Including yourself.
As an 成人版91视频Support Advisor, you鈥檒l share your love for technology with others. And that鈥檚 just the beginning. A new beginning. Because this can be more than a great job 鈥� it can be a rewarding career.
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Save someone鈥檚 day. And be amazed by what it does for yours.
When people contact us for help, an 成人版91视频Support Advisor responds. You鈥檒l be their human connection to Apple: friendly, thoughtful and real. You鈥檒l answer questions about our products and services, enriching customers鈥� lives by helping them access what they鈥檝e come to love from Apple. We鈥檒l count on you to manage their experience throughout the process, using your own personal touch. There鈥檚 no script, just some helpful training. And with each customer conversation you have, it becomes clear: you鈥檙e not just supporting technology. You鈥檙e supporting people.
Shaunte is an Advisor who鈥檚 becoming a mentor.
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Grow into your role. And beyond it.
成人版91视频has always been a learning community, which is why 鈥� today more than ever 鈥� everyone here is seen, heard and valued. You鈥檒l be part of a culture of open dialogue and supportive feedback, where leaders take an active role in your professional development. You鈥檒l get regular coaching and mentoring to help you sharpen your skills, and access to all kinds of resources to promote your career, whether you explore a different 成人版91视频Support role or move into leadership. Over time, you鈥檒l gain valuable experience to help you succeed in practically any job. And that鈥檚 helpful, because the kind of work that you鈥檒l do in the future at 成人版91视频may not even be invented yet.
We expect everything from an Advisor that our customers do.
For years, 成人版91视频has been recognised as a leader in customer support, and there are thousands of reasons why: our customer service advisors. Some are tech savvy simply because they鈥檙e passionate about using technology to do what they love. Some go deeper: they鈥檙e interested in what makes devices work from the inside out. We welcome both 鈥� and everyone in between 鈥� as long as they鈥檙e also curious investigators, technical problem solvers and good listeners.
We鈥檒l train you to be the best. Before you help customers, we鈥檒l help you. You鈥檒l learn 成人版91视频technologies and get familiar with our approach to customer conversations.
Viviana gives her team what they need to succeed.
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Where managers are leaders.
As an 成人版91视频Support Team Manager, you鈥檒l lead by example 鈥� through inspiration rather than simply instruction. You鈥檒l build diverse, highly collaborative teams by using open, honest feedback to develop each team member鈥檚 talent and skills. As a mentor, you鈥檒l challenge your people to help them get the most out of their careers and themselves. We look to leaders to demonstrate our values, cultivate an environment of success and become an important part of Apple鈥檚 continuing story.
Enjoy the benefits of being our most important resource.
Apple鈥檚 most important resource, our soul, is our people. Our benefits help further the well-being of our employees and their families in meaningful ways.*
- Health and wellness coverage
- 成人版91视频stock discount
- Charitable contribution matching
- Educational reimbursements
- Employee pricing on 成人版91视频products
成人版91视频Support Advisor Opportunities
See which role best matches your experience.
成人版91视频Support Advisor
As our customers鈥� first point of contact, you鈥檒l be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting and technical support. You鈥檒l be well prepared, thanks to some great in-person interactive training. Then we鈥檒l rely on you to listen to our customers and use your technical expertise, creativity and passion to meet their needs 鈥� and remind them that behind our great products are amazing people.
成人版91视频Support Team Manager
Bring your leadership skills to life by providing daily supervision and promoting the development of 成人版91视频Support Advisors. Like our Advisors, you must be customer focused, self-motivated and friendly, with a passion to solve customer issues effectively. You鈥檒l manage Advisors鈥� performance and development through regular meetings and coaching sessions.
* 成人版91视频benefits programmes vary by country and are subject to eligibility requirements.