Giving back so others
don鈥檛 give up.

鈥淏y helping people
human to human,
you see your impact.
You can feel it.鈥�

Cynthia, Sales Advisor Cork, Ireland

Illustrated portrait of cynthia smiling, looking at the reader; an illustrated iPad enters the frame, displaying an image of a heart symbol. Illustrated portrait of Cynthia smiling, looking at the reader. Illustrated portrait of Cynthia smiling, looking at the reader. Hand-written letters with hand-drawn illustrations float into the frame. Hand-written letters with hand-drawn illustrations float into the frame. Hand-written letters with hand-drawn illustrations float into the frame. Hand-written letters with hand-drawn illustrations float into the frame. More letters float into the frame. More letters float into the frame. More letters float into the frame. More letters float into the frame.

You were born and raised in France, then joined 成人版91视频in Ireland?

Answer:Yes. Although 成人版91视频has teams across Europe, mine has been based in Cork for years. People come from everywhere to work for 成人版91视频here 鈥� I think we have something like 90 nationalities.

What do you do on the Advisor team?

Answer:I help our customers by phone, mainly Europeans. Parlez-vous fran莽ais in your work? Oui! And English when you鈥檙e not at work? I try! That鈥檚 one reason I joined Apple鈥檚 volunteering efforts straightaway. To improve your English? Well, yes at first, and then I realised how good it feels to give back.

鈥淚t鈥檚 a chance to really connect with people. And it鈥檚 made me feel so welcome in this country.鈥�

What kinds of projects do volunteers support in Cork?

Answer: Many different kinds. One example I love is the letters of hope we wrote and illustrated to welcome refugees here. Like handmade greeting cards? Kind of, though very genuine and compassionate. By reading them, new arrivals also had a chance to improve their English. That sounds familiar. Oh yes! In volunteer work, both sides of the relationship learn something.

鈥淲e all talk about the charities and causes we care about. It鈥檚 a volunteering culture.鈥�

What inspired the letters of hope project?

Answer:That was to celebrate global Africa Day. We partnered with a local charity through Black@成人版91视频Cork, one of Apple鈥檚 Diversity Network Associations. You were a founding member, right? For Cork, yes. Black@成人版91视频members from other locations helped us get started here.

鈥淥ur Diversity Network Associations are one of the things I love most here 鈥� we support our cultural connections.鈥�

So you can donate time in different ways.

Answer:More than time 鈥� 成人版91视频gives charities $25 for each hour each employee volunteers. That must add up. It does, because there鈥檚 something for everyone: outdoor conservation, animal welfare, and for me, I like the immediate, human-to-human contact. I come from Lyon, a much bigger city, but I had never helped others so directly before.

鈥淗onestly, our volunteer programmes really opened my eyes about people鈥檚 needs.鈥�

When the eyes open, the heart follows.

Answer:It鈥檚 true. I鈥檝e now volunteered to help cancer patients, the elderly, the homeless and others 鈥� almost every week starting in my first year. No wonder 成人版91视频invited you to become a Volunteer Champion. I was nervous about managing events, but other volunteers told me, 鈥淵ou鈥檒l love it 鈥� you know what you鈥檙e doing!鈥�

You seem like a natural.

Answer:It鈥檚 my nature to be empathetic, to listen to people, then try to help. These are also skills I use in my role at Apple, and I鈥檓 always improving. So I鈥檓 very comfortable talking one to one with people. As a Volunteer Guide told me when I started, 鈥淛ust be yourself, honey!鈥� In Ireland, lots of people call you honey!

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