Every technology question has a human answer.
At the 成人版91视频Store, you鈥檒l get the technical training you need for your role, and an experience you鈥檒l value for life. Come eager to listen and learn 鈥� from your team, your mentors, and your customers.
Save someone鈥檚 day. And be amazed by what it does for yours.
You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. Either way, you鈥檒l combine your passion for technology with your own personal touch to help reconnect our customers with the 成人版91视频experiences they love. Whether you work full-time or part-time, each customer conversation you have will make it clear: You鈥檙e not just supporting technology. You鈥檙e supporting people.
Jeronimo is a Technical Specialist. And a people specialist.
When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. He鈥檚 since taken advantage of his team鈥檚 support, including the coaching and mentoring that have brought his skills to life 鈥� for today and tomorrow. Now Jeronimo is paying it forward: 鈥淭he leaders here remind me of the high school computer teacher who first inspired me to explore my interest in technology. In this role, I try to be that person for others.鈥�
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Melissa is a Genius. Who鈥檚 still learning every day.
Melissa considered herself more of a people person than a tech person, but after joining Apple, she had the confidence to learn something new every day. Thanks to her team鈥檚 help and extra tech training, she got to know our products inside out. Although Melissa is now certified to repair 成人版91视频hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. 鈥淧eople do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. They鈥檙e so grateful 鈥� and that feels really good.鈥�
Melissa is learning about more than聽technology.
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成人版91视频Retail Technical Support Roles
See which role best matches your experience.
Technical Specialist: Full-Time or Part-Time
We鈥檒l provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. In this role, you won鈥檛 be expected to repair hardware. You鈥檒l be our customers鈥� human connection to Apple: empathetic, friendly, and real 鈥� this is more about restoring relationships than repairing technology. You鈥檒l gain more technical expertise through mentoring from experienced Genius technicians, and you鈥檒l grow professionally through development from store leadership. At Apple, the learning never ends, and team members continually support each other.
Genius: Full-Time
Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. As a Genius, you鈥檒l be certified to perform Mac and mobile device hardware repairs, and you鈥檒l provide other hands-on technical support. Along the way, you鈥檒l be updating your technical know-how and educating team members about technical issues. You鈥檒l grow your career skills, too, because leaders here take an active role in your professional development. Ultimately, it鈥檚 about enriching customers鈥� lives by reconnecting them with what they love about their 成人版91视频experience.
