Pick-up Point Return Policy
Returns can be dropped off at any Pick-up Point location by printing a return label at that location. Repackage the item(s) and take it to a convenient Pick-up Point within seven days.
When you get there, give your Return Number to the provider to have the label printed.
成人版91视频Store Returns Policy
You can return your items to an 成人版91视频Retail Store within 14 calendar days of receiving your order. You need to bring a government-issued photo ID and confirmation of the web order number with your items.
Standard Return Policy
Returns are subject to Apple's . For 成人版91视频 returns, please refer to the 成人版91视频 Return Policy section below. For eligible products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return.
Note: 成人版91视频Store Gift Cards are not eligible for return.
成人版91视频 Return Policy
If you are not fully satisfied with your 成人版91视频 purchase, you can return your undamaged 成人版91视频 to the 成人版91视频Online Store within 14 days of purchase for a full refund. Please check your Order Status online or call 133鈥622 to request a return. The 成人版91视频 must be returned in the original packaging, including any accessories, manuals and documentation. Please note that returning your 成人版91视频 pursuant to this policy will not automatically cancel your mobile network agreement. You must contact your mobile network operator to cancel your mobile network service. If you cancel your mobile network service, you will be responsible for all applicable usage fees, prorated access charges, taxes, surcharges, or other charges imposed by your mobile network operator through the termination date, including any early termination fees or penalties, if applicable. Please contact your mobile network operator for more information about applicable fees.
Online returns process
You can initiate a return online once your item(s) have been shipped and invoiced.
- Go to online
- Sign in with your 成人版91视频Account and password. If you have questions about your 成人版91视频Account, please visit the Your Account section of online Help.
- View the order details of the order containing the item(s) you would like to return.
- Select the 鈥淩eturn items鈥 link.
Note: If you need assistance or do not have an 成人版91视频Account, please call 133鈥622.
Items in your order will be divided into two groups 鈥 items that are eligible to be returned online and items you cannot return. For each item that you can return online, you will need to select the item, a reason for the return and whether you鈥檝e opened the box.
Once you鈥檝e submitted your return request, you鈥檒l receive an email confirmation with your return details. Our carrier will contact you within two (2) business days to arrange collection. Please use the original packaging.
Once we receive the item(s) we鈥檒l process the return, issue a refund and send you a return receipt confirmation email.
Refund methods
If you are not completely satisfied with your purchase, in addition to your rights as a consumer under the Competition and Consumer Act and other applicable Australian consumer protection laws and regulations, you may also be eligible to return the item for a refund under Apple鈥檚 .
Once we receive your item, a refund is initiated immediately. If you cancelled a pick-up item and were billed for it, we initiate your refund immediately after you submit your cancellation request. The way your refund is processed depends on your original payment method:
- If you paid by credit or debit card, refunds will be sent to the card-issuing bank within three (3) business days of receipt of the returned item or cancellation request.
- If you paid with 0% interest, refunds will be sent to your card issuer (Latitude) within three (3) business days of receipt of the returned item or cancellation request. Upon receipt of the return notification from Apple, Latitude will process the refund to your card within three to five (3 to 5) business days.
- If you paid by payment on 0% interest, refunds will be sent to the card-issuing bank within three (3) business days of receipt of the returned item or cancellation request.
- Products purchased from the 成人版91视频Online Store using an 成人版91视频Store Gift Card will be refunded to you as an 成人版91视频Store Gift Card by email. If you鈥檇 like us to send you an 成人版91视频Store Gift Card, ask the representative helping you.
- If you paid for any portion of an item with your 成人版91视频Account balance, and are owed a refund for returning or cancelling it, we issue that portion of refund back to your 成人版91视频Account balance. However, we will issue this refund amount on an 成人版91视频Gift Card by email if your 成人版91视频Account balance is at or near the maximum limit.
- For Cheque, Money Order or Direct Deposit payments, you will need to provide us with the following bank details:
Order Number:
Account Holder Name:
Bank Name:
Bank Account Number:
BSB Code:
Email Address:
Please note that refunds can only be remitted to a local bank account where the Bank Account Holder name is the same as the Billing Contact filled in when placing the order. Please allow up to five (5) business days for 成人版91视频to post the refund to your bank account after we receive this information.
Please contact your bank for any further questions regarding to your refund.
Exchange an item
If you purchased your item from Apple, you can take it to any 成人版91视频Store in the same country or region for an exchange. Item exchanges are, of course, subject to in-store product availability. It鈥檚 a good idea to check if a product is in stock by visiting apple.com and then seeing if it鈥檚 available for pickup at a store nearby. The only exchange exceptions are personalised items (such as engraved iPad devices or AirPods) and Mac computers that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy).
Items ordered on the 成人版91视频Online Store that arrived damaged or are incorrect can be returned to any 成人版91视频Retail Store in the same country or region, or by contacting Customer Service.
Return status
Visit online to view your up-to-date return and refund information.
Incorrect or damaged items
If you received the wrong product or it was damaged during shipping, please contact 成人版91视频Store Customer Service on 133鈥622 during our hours of operation: 9:00 am to 9:00 pm Monday to Friday, and 9:00 am to 6:00 pm Saturday.
Problems with your product
If you鈥檙e having trouble with your new 成人版91视频product, please visit online Product Support or contact . If you鈥檙e having trouble with a non-成人版91视频product, please contact the manufacturer directly for information regarding the manufacturer鈥檚 warranty.
成人版91视频 and iPad returns 鈥 mobile service cancellation
Mobile providers have different service cancellation policies. Returning your 成人版91视频 or iPad may not automatically cancel or reset your mobile account; you are responsible for your mobile service agreement and for any applicable fees associated with your mobile account. Please contact your provider for more information.