���˰�91��Ƶ

• SALES & REFUND TERMS AND CONDITIONS (“TERMS”)
• Standard Returns Policy
• Wireless Services
• Pricing and Price Reductions/Corrections
• Order, Order Acknowledgement and Order Acceptance
• Shipping & Delivery
• Pickup Points
• ���˰�91��ƵOne-Year Limited Manufacturer Warranty
• Consumer Law Rights
• ���˰�91��ƵStore Customer Service
• Export
• Product Availability and Limitations
• Payments
• Model Withdrawal Form for Returns of Products or Cancellation of Service Contracts
• Alternative Dispute Resolution 

APPLE RETAIL SALES & REFUND TERMS AND CONDITIONS FOR APPLE STORE PICKUP (“APPLE STORE PICKUP TERMS”) 

• APPLE RETAIL SALES & REFUND TERMS AND CONDITIONS FOR APPLE STORE PICKUP (“APPLE STORE PICKUP TERMS”) 
• Standard Returns Policy
• Standard Returns to ���˰�91��ƵOnline Store
• Standard Returns to ���˰�91��ƵRetail
• Wireless Services
• Pricing and Price Reductions/Corrections
• Order, Order Acknowledgement and Order Acceptance
• Shipping & Delivery
• ���˰�91��ƵStore Pickup and Return 
• Pickup Contact
• ���˰�91��ƵOne-Year Limited Manufacturer Warranty
• Consumer Law Rights
• ���˰�91��ƵOnline Store Customer Service
• Export
• Product Availability and Limitations
• Payments
• Model Withdrawal Form for Returns of Products or Cancellation of Service Contracts

SALES & REFUND TERMS AND CONDITIONS (“TERMS”)

Thanks for shopping at the ���˰�91��ƵOnline Store. We want to make sure you have a rewarding experience while you’re exploring, evaluating and purchasing our products on the ���˰�91��ƵOnline Store at http://www.apple.com/uk, on the ���˰�91��ƵStore mobile app or on the phone with the ���˰�91��ƵContact Centre. The ���˰�91��ƵOnline Store, the ���˰�91��ƵStore mobile app and the ���˰�91��ƵContact Centre are operated by ���˰�91��ƵRetail UK Limited, 13th Floor, One Angel Court, London EC2R 7HJ with registered company number 04996702. To make it visually easier on both of us, we’ll refer to the ���˰�91��ƵOnline Store, the ���˰�91��ƵStore mobile app, the ���˰�91��ƵContact Centre and ���˰�91��ƵRetail UK Limited as the “���˰�91��ƵStore”, “Apple, “we” or “us”. You may contact ���˰�91��Ƶby mail at the registered address above, by freephone on 0800 048 0408 from Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00, or by email at contactus.uk@euro.apple.com.

As with any shopping experience, there are terms and conditions that apply to transactions at the ���˰�91��ƵStore. If you purchase a product via the ���˰�91��ƵStore, these Terms apply to the sales contract between you and Apple, unless you have chosen to pick up a product from an ���˰�91��ƵStore using ���˰�91��ƵStore Pickup, in which case, please click here to see the ���˰�91��ƵStore Pickup Terms. The  and  also apply. You need to be at least 18 years old to place orders on the ���˰�91��ƵStore.

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Standard Returns Policy

You have the right to cancel your order, return a product or cancel a service contract for any reason, within your statutory rights. To return a product purchased from the ���˰�91��ƵStore or cancel a service contract, please send your intent to return or cancel to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the product(s), or from the date of conclusion of the service contract. If you ordered multiple products in the same order, please send your intent to return to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the last product in the order. To exercise these rights, you need only provide us with a clear expression of your intent to return a product or cancel an order or service contract. You can notify us by either sending the model form found at the end of this Policy, submitting the electronic form found online at http://www.apple.com/uk/shop/account/home, calling our freephone number on 0800 048 0408 or sending an email to contactus.uk@euro.apple.com.

Once you notify us of your intent to return, simply return the product with the original receipt, original packaging and its included accessories to us. You have a further 14 days after indicating your intent to return or cancel a service contract to then return your products or arrange for their collection.

Please note that you may not return the following, except in case of defect or lack of conformity:

• Electronic software downloads when download has begun with your prior express consent and acknowledgement that you lose your right of withdrawal.
• Subscriptions to the Software Up-to-Date Programme, iTunes Gift Cards, ���˰�91��ƵStore Gift Cards and any ���˰�91��ƵDeveloper products.
• Services, like gift packaging, after the services have been fully performed if performance has begun with your prior express consent and acknowledgement that you lose your right of withdrawal once the services have been fully performed. If services have not been fully performed, and you have requested performance to begin within 14 days from the date of conclusion of the service contract, you will be charged an amount proportional to the services rendered until the time you have informed us of your intent to cancel the service contract.
• Sealed computer software that was unsealed after delivery.

If the product is damaged, we may offset the amount of your refund by the diminished value of the product.

We will refund all costs paid by you associated with the product or service, except for any express delivery costs (when you have not selected standard delivery).

For complete details on how to return a product purchased at the ���˰�91��ƵStore, please visit the Return & Refund section of the Help page located at http://www.apple.com/uk/shop/help/returns_refund.

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Wireless Services

Some ���˰�91��Ƶproducts utilise wireless services that may incur extra costs and are governed by the terms of a separate agreement between you and your selected wireless service provider. For more information, contact your wireless service provider.

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Pricing and Price Reductions/Corrections

���˰�91��Ƶreserves the right to change prices for products displayed on the ���˰�91��ƵStore at any time and to correct pricing errors that may inadvertently occur. Any price changes will not affect an order that has already been accepted by Apple. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you. Additional information about pricing and taxes is available in the Payment & Pricing section of the Help page located at http://www.apple.com/uk/shop/help/payments.

In addition to your right to cancel your order, return a product or cancel a service contract for any reason as explained above, should ���˰�91��Ƶreduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to contact the ���˰�91��ƵStore by freephone on 0800 048 0408 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit, you must contact ���˰�91��Ƶwithin 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events.

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Order, Order Acknowledgement and Order Acceptance

To place an order for products or services at the ���˰�91��ƵStore, you can visit the store website at http://www.apple.com/uk or use the ���˰�91��ƵStore mobile app, and then simply add the products you wish to your shopping bag, check out (using your chosen payment method) with your ���˰�91��ƵID or as a guest customer, and have your items shipped to you or to a person designated by you. Alternatively, you can call the ���˰�91��ƵStore freephone number on 0800 048 0408 Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00 and an ���˰�91��ƵSpecialist will assist you through the entire order process, from product selection to payment method. Whichever way you choose to order, you will be given an opportunity to review your order prior to submitting it. Once you have placed your order, we will provide you with a web order number.

Within a few minutes after we receive your order, we’ll email you an order confirmation. As with the web order number, the order confirmation email does not signify our acceptance of your order; we are simply confirming that we received your order. Once we have processed your order and prepared it for shipping, we will send you an email stating that we have accepted your order, which will include the shipment details (the “Shipment Notification Email”). The decision to accept your order is in our sole discretion. Because we want to make sure that we have your product available, we won’t accept your order until we have prepared your product for shipping. In most cases, this will be within 24 hours for items that are in stock. For items that are not in stock, you will receive the Order Acceptance Email when the item becomes available and has been prepared for shipping, which in no event will be later than the “ships” timeframe presented to you at checkout. Once we have sent and you have received the Order Acceptance Email, ���˰�91��Ƶwill have formed a contract with you (we will include the key terms of the contract in this acceptance email). All that remains at that point is for us to deliver the product(s) to you, which we will do straightaway so you can begin enjoying the amazing item(s) you purchased at the ���˰�91��ƵStore.

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Shipping & Delivery

The ���˰�91��ƵStore offers standard and express delivery options. The standard delivery is free of charge for any order exceeding a certain amount. For orders below this amount or for express delivery, shipping fees will apply. Please visit http://www.apple.com/uk/shop/help/shipping_delivery for the current shipping rates and fees. Your order will be shipped once all products of your order are available for a bundle delivery. Orders will not be accepted and products will not be delivered to any address outside the United Kingdom and the Isle of Man.

Please review the Shipping & Delivery section of the Help page located at http://www.apple.com/uk/shop/help/shipping_delivery to learn more about how and when you will receive the products you purchased from the ���˰�91��ƵStore. Please note that the actual delivery of your order can be impacted by many events beyond Apple’s control once it leaves our facilities. We will, however, notify you of any significant delays, and work with you to ensure a smooth delivery.

As ���˰�91��Ƶtakes care of the dispatch of the products you purchase on the ���˰�91��ƵStore, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact ���˰�91��Ƶto resolve.

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Pickup Points

���˰�91��Ƶoffers pickup points from convenient locations for many of the items available on the Online Store. Certain products, however, may not qualify for collection at pickup points. Only you or the person designated by you may pick up the item(s) purchased. A form of identity and order number will be required for collection by you. Or, you may designate a third party to pick up your order. You must provide the name and email address of the third party and the third party will need to bring a form of identity and order number for collection. ���˰�91��Ƶis not responsible for actions taken by the third party once your item(s) have been picked up. ���˰�91��Ƶwill notify you when your order is ready and the date by which you need to pick up your items. ���˰�91��Ƶwill also send you a reminder or two, just in case it slips your mind. If you don’t pick up your order, ���˰�91��Ƶmay cancel it. Items purchased on the Online Store for Business or the Online Store for Education and items purchased with loan financing may not be collected from pickup points. Please visit http://www.apple.com/uk/shop/help/shipping_delivery for complete details about pickup points.

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���˰�91��ƵOne-Year Limited Manufacturer Warranty

���˰�91��Ƶprovides a one-year limited manufacturer warranty against defects in materials and workmanship for any new Apple-branded product. The applicable warranty terms and conditions can be reviewed at http://www.apple.com/uk/legal/warranty/ and are also contained in your ���˰�91��Ƶhardware box. The ���˰�91��ƵOne-Year Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with ���˰�91��Ƶproducts. Non-Apple-branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer — please see your product box and literature for details.

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Consumer Law Rights

The ���˰�91��ƵOne-Year Limited Warranty or, in the case of products that are not Apple-branded, the product manufacturer’s warranty (as appropriate) are separate from and in addition to consumer rights provided under UK consumer law. For details, click here.

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���˰�91��ƵStore Customer Service

If you experience any problem with your order or want to check the status of your order, please check http://www.apple.com/uk/shop/account/home or contact the ���˰�91��ƵStore Customer Service by freephone on 0800 048 0408 from Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00.

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Export

This contract is subject to applicable export control laws. You may not export any product purchased from the ���˰�91��ƵStore to another country or region if prohibited by export control laws. If you do plan to export an ���˰�91��Ƶproduct to another country or region, you must obtain any legally required export licences (or other government approvals) prior to doing so.

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Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, ���˰�91��Ƶmay have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. ���˰�91��Ƶreserves the right to change quantities available for purchase at any time, even after you place an order, provided ���˰�91��Ƶhas not yet accepted your order.

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Payments

If you are paying by credit card, when you submit your order, we may block up to the total amount of the order on your credit card. If we do not receive authorisation from your credit card issuer, we will inform you so that you can provide us with another payment method. Your credit card will be charged once we accept your order.

We reserve the right to verify the identity of the card holder. To ensure that your credit or debit card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against information held by the card issuer and integrator. By accepting these terms and conditions, you consent to such checks being made.

Further information on payment can be found in the Payment & Pricing section of the Help page located at http://www.apple.com/uk/shop/help/payments.

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Model Withdrawal Form for Returns of Products or Cancellation of Service Contracts

(Complete and return this form only if you wish to withdraw from the contract.)

• To:
  ���˰�91��ƵRetail UK Limited
  13th Floor
  One Angel Court
  London
  EC2R 7HJ
  Email address: contactus.uk@euro.apple.com
• I/we [*] hereby give notice that I/we [*] withdraw from my/our [*] contract of sale of the following goods [*]/for the provision of the following service [*],
• Ordered on [*]/received on [*],
• Name of consumer(s),
• Address of consumer(s),
• Signature of consumer(s) (only if this form is notified on paper)
• Date.

[*] Delete as appropriate.

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Alternative Dispute Resolution 

You may access the EU Online Dispute Resolution platform via the following link: .

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APPLE RETAIL SALES & REFUND TERMS AND CONDITIONS FOR APPLE STORE PICKUP (“APPLE STORE PICKUP TERMS”) 

Thanks for shopping at the ���˰�91��ƵOnline Store and for choosing to pick up one or more of your products at an ���˰�91��ƵRetail Store. We want to make sure you have a rewarding experience while you’re exploring, evaluating and purchasing our products on the ���˰�91��ƵOnline Store at http://www.apple.com/uk, on the ���˰�91��ƵStore mobile app or on the phone with the ���˰�91��ƵContact Centre. The ���˰�91��ƵOnline Store, the ���˰�91��ƵStore mobile app and the ���˰�91��ƵContact Centre are operated by ���˰�91��ƵRetail UK Limited, 13th Floor, One Angel Court, London EC2R 7HJ with registered company number 04996702.

To make it visually easier on both of us, we’ll refer to the ���˰�91��ƵOnline Store, the ���˰�91��ƵStore mobile app and the ���˰�91��ƵContact Centre as the “���˰�91��ƵOnline Store” and to ���˰�91��ƵRetail UK Limited as “���˰�91��ƵRetail”, “we” or “us”.

The ���˰�91��ƵRetail’s legal business name in the United Kingdom is ‘���˰�91��ƵRetail UK Limited’ with registration number 4996702.

You may contact ���˰�91��ƵOnline Store by mail at the registered address above, by freephone on 0800 048 0408 from Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00, or by email at contactus.uk@euro.apple.com. You may contact ���˰�91��ƵRetail at our registered business address at c/o TMF Group, 13th Floor, One Angel Court, London, EC2R 7HJ, United Kingdom.
As you have chosen to pick up one or more of your products at an ���˰�91��ƵRetail Store, these ���˰�91��ƵStore Pickup Terms apply to the sales contract between you and ���˰�91��ƵRetail along with the  and . You need to be at least 18 years old to place orders on the ���˰�91��ƵOnline Store.

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Standard Returns Policy

As you have ordered your product(s) through ���˰�91��ƵOnline Store and chosen to pick up one or more of your products at ���˰�91��ƵRetail, you can cancel your order, return a product or cancel a service contract by contacting the ���˰�91��ƵOnline Store, or once you have received or picked up your item, take it to the ���˰�91��ƵRetail Store.

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Standard Returns to ���˰�91��ƵOnline Store

You have the right to cancel your order, return a product or cancel a service contract for any reason, within your statutory rights. To return a product to the ���˰�91��ƵOnline Store or cancel a service contract, please send your intent to return or cancel to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the product(s), or from the date of conclusion of the service contract. If you ordered multiple products in the same order, please send your intent to return to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the last product in the order. To exercise these rights, you need only provide us with a clear expression of your intent to return a product or cancel an order or service contract. You can notify us by either sending the model form found at the end of this Policy, submitting the electronic form found online at http://www.apple.com/uk/shop/account/home, calling our freephone number on 0800 048 0408 or sending an email to contactus.uk@euro.apple.com.

Once you notify us of your intent to return, simply return the product with the original receipt, original packaging and its included accessories to us. You have a further 14 days after indicating your intent to return or cancel a service contract to then return your products or arrange for their collection. Once we pick up the product or, in the event you are delivering the product to the carrier, we receive the product or proof that it has been shipped, we’ll provide you with a refund based on the original payment method within 14 days.

Please note that you may not return the following, except in case of defect or lack of conformity: 

• Electronic software downloads when download has begun with your prior express consent and acknowledgement that you lose your right of withdrawal.
• Subscriptions to the Software Up-to-Date Programme, iTunes Gift Cards, ���˰�91��ƵStore Gift Cards and any ���˰�91��ƵDeveloper products.
• Services, like gift packaging, after the services have been fully performed if performance has begun with your prior express consent and acknowledgement that you lose your right of withdrawal once the services have been fully performed. If services have not been fully performed, and you have requested performance to begin within 14 days from the date of conclusion of the service contract, you will be charged an amount proportional to the services rendered until the time you have informed us of your intent to cancel the service contract.
• Sealed computer software that was unsealed after delivery.

If the product is damaged, we may offset the amount of your refund by the diminished value of the product. 

We will refund all costs paid by you associated with the product or service, except for any express delivery costs (when you have not selected standard delivery). 

For complete details on how to return a product purchased at the ���˰�91��ƵOnline Store, please visit the Return & Refund section of the Help page located at http://www.apple.com/uk/shop/help/returns_refund.

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Standard Returns to ���˰�91��ƵRetail

If you are not satisfied with your purchase, you may return the product with the original receipt, original packaging and its included accessories within fourteen (14) calendar days of picking up your product(s). Should you wish to return your products to an ���˰�91��ƵRetail Store, this must be a Retail Store within the UK.

The following additional restrictions apply to these returns:

• If the item is returned in the original box with included accessories, we will exchange it or offer a refund.
• Opened software, memory and other media can be exchanged for the same item, but cannot be returned for a refund.
• Though custom-configured products can be returned or exchanged in Retail Stores, we are unable to offer custom-configured replacements and returns.

If you are a consumer and have purchased faulty or mis-described products, you should return them as soon as possible after discovery of the fault or mis-description. You must also provide the original receipt or proof of purchase. If investigation reveals the products as sold were faulty or mis-described, ���˰�91��Ƶwill replace or repair them or provide you with a full refund.

All refunds under this Policy will be made using the original payment method. ���˰�91��Ƶwill transfer the money to your bank account within ten (10) business days of the return of the product.

���˰�91��Ƶprovides security features to enable you to protect your product in case of loss or theft. If these features have been activated and cannot be disabled by the person in possession of the phone, ���˰�91��Ƶmay refuse the return or exchange.

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Wireless Services

Some ���˰�91��Ƶproducts utilise wireless services that may incur extra costs and are governed by the terms of a separate agreement between you and your selected wireless service provider. For more information, contact your wireless service provider.

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Pricing and Price Reductions/Corrections

���˰�91��Ƶreserves the right to change prices for products displayed on the ���˰�91��ƵOnline Store at any time and to correct pricing errors that may inadvertently occur. Any price changes will not affect an order that has already been accepted by Apple. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you. Additional information about pricing and taxes is available in the Payment & Pricing section of the Help page located at http://www.apple.com/uk/shop/help/payments.

In addition to your right to cancel your order, return a product or cancel a service contract for any reason as explained above, should ���˰�91��Ƶreduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to contact the ���˰�91��ƵOnline Store by freephone on 0800 048 0408 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit, you must contact ���˰�91��Ƶwithin 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events.

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Order, Order Acknowledgement and Order Acceptance

To place an order for products or services at the ���˰�91��ƵOnline Store, you can visit the store website at http://www.apple.com/uk or the ���˰�91��ƵStore mobile app, and then simply add the products you wish to your shopping cart, check out (using your chosen payment method) with your ���˰�91��ƵID or as a guest customer, and choose for each of your items to either pick up from an ���˰�91��ƵRetail Store on the same day, have your item(s) shipped to you, or have your item(s) shipped to an ���˰�91��ƵRetail Store to be collected by you or a person designated by you, or a combination of these methods if you’re ordering several items. Alternatively, you can call the ���˰�91��ƵOnline Store freephone number on 0800 048 0408 Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00 and an ���˰�91��ƵSpecialist will assist you through the entire order process, from product selection to payment method. Either way you choose to order, you will be given an opportunity to review your order prior to submitting it. Once you have placed your order, we will provide you with a web order number.

Within a few minutes after we receive your order, we’ll email you an order confirmation. As with the web order number, the order confirmation email does not signify our acceptance of your order; we are simply confirming that we received your order. For orders where we are shipping any of your items to you or to an ���˰�91��ƵRetail Store, once we have processed your order and prepared it for shipping, we will send you an email stating that we have accepted your order, which will include the shipment details (the “Shipment Notification Email”). For orders where you are to pick up an item from an ���˰�91��ƵRetail Store, we will send you an email or an SMS stating that we have accepted your order, which will include when your items will be available to pick up from your selected ���˰�91��ƵRetail Store (the “Pick-Up Notification”). The decision to accept your order is in our sole discretion. Because we want to make sure that we have your product available, we won’t accept your order until we have prepared your product for shipping or confirmed that it is in stock at your selected ���˰�91��ƵRetail Store. In most cases, this will be within 24 hours for items that are in stock and need to be shipped, or less for items already in stock and available to pick up at your selected ���˰�91��ƵRetail Store. For items that are not in stock, you will receive the Order Acceptance Email when the item becomes available and has been prepared for shipping, which in no event will be later than the “ships” timeframe presented to you at checkout. Once we have sent and you have received the Order Acceptance Email, ���˰�91��Ƶwill have formed a contract with you (we will include the key terms of the contract in this acceptance email).

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Shipping & Delivery

The ���˰�91��ƵStore offers standard and express delivery options. The standard delivery is free of charge for any order exceeding a certain amount. For orders below this amount or for express delivery, shipping fees will apply. Please visit http://www.apple.com/uk/shop/help/shipping_delivery for the current shipping rates and fees. Orders will not be accepted and products will not be delivered to any address outside the United Kingdom and the Isle of Man. Please review the Shipping & Delivery section of the Help page located at http://www.apple.com/uk/shop/help/shipping_delivery to learn more about how and when you will receive the products you purchased from the ���˰�91��ƵOnline Store. Please note that the actual delivery of your order can be impacted by many events beyond Apple’s control once it leaves our facilities. We will, however, notify you of any significant delays, and work with you to ensure a smooth delivery.

As ���˰�91��Ƶtakes care of the dispatch of the products you purchase on the ���˰�91��ƵStore, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact ���˰�91��Ƶto resolve.

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���˰�91��ƵStore Pickup and Return 

���˰�91��Ƶoffers in-store pickup for many of the items available on apple.com. Certain products and payment methods, however, may not qualify for in-store pickup. Certain products may also qualify for a Pickup Window that will allow your item(s) to be picked up during a specified time window. Only you or the person designated by you may pick up the item(s) purchased. A valid form of ID and order number will be required for pickup. ���˰�91��Ƶwill notify you when your order is ready and the date by which you need to pick up your items. We’ll also send you a reminder or two, just in case it slips your mind. If you don’t pick up your order, ���˰�91��Ƶmay cancel it. Please visit http://www.apple.com/uk/shop/help/shipping_delivery for complete details about in-store pickup.

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Pickup Contact

If you select ���˰�91��ƵStore Pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for ���˰�91��ƵStore Pickup by a third party. The third party will need to bring a form of identity and order number for ���˰�91��ƵStore Pickup. ���˰�91��Ƶis not responsible for actions taken by the third party once your item(s) have been picked up.

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���˰�91��ƵOne-Year Limited Manufacturer Warranty

���˰�91��ƵDistribution International Ltd. provides a one-year limited manufacturer warranty against defects in materials and workmanship for any new Apple-branded product (the “���˰�91��ƵOne-Year Limited Warranty”). The applicable warranty terms and conditions can be reviewed at http://www.apple.com/uk/legal/warranty/ and are also contained in your ���˰�91��Ƶhardware box. The ���˰�91��ƵOne-Year Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with ���˰�91��Ƶproducts. Non-Apple-branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer — please see your product box and literature for details.

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Consumer Law Rights

The ���˰�91��ƵOne-Year Limited Warranty or, in the case of products that are not Apple-branded, the product manufacturer’s warranty (as appropriate) are separate from and in addition to consumer rights provided under UK consumer law. For details, click here.

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���˰�91��ƵOnline Store Customer Service

If you experience any problem with your order or want to check the status of your order, please check http://www.apple.com/uk/shop/account/home or contact the ���˰�91��ƵOnline Store Customer Service by freephone on 0800 048 0408 from Mon-Fri 08:00-20:00, Sat-Sun 09:00-18:00.

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Export

This contract is subject to applicable export control laws. You may not export any product purchased from the ���˰�91��ƵOnline Store to another country if prohibited by export control laws. If you do plan to export an ���˰�91��Ƶproduct to another country, you must obtain any legally required export licences (or other government approvals) prior to doing so.

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Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, ���˰�91��Ƶmay have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. ���˰�91��Ƶreserves the right to change quantities available for purchase at any time, even after you place an order, provided ���˰�91��Ƶhas not yet accepted your order.

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Payments

If you are paying by credit card, when you submit your order, we may block up to the total amount of the order on your credit card. If we do not receive authorisation from your credit card issuer, we will inform you so that you can provide us with another payment method. Your credit card will be charged once we accept your order.

We reserve the right to verify the identity of the card holder. To ensure that your credit or debit card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against information held by the card issuer and integrator. By accepting these terms and conditions, you consent to such checks being made.

Further information on payment can be found in the Payment & Pricing section of the Help page located at http://www.apple.com/uk/shop/help/payments.

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Model Withdrawal Form for Returns of Products or Cancellation of Service Contracts

(Complete and return this form only if you wish to withdraw from the contract.)

• To:
  ���˰�91��ƵRetail UK Limited
  13th Floor
  One Angel Court
  London
  EC2R 7HJ
  Email address: contactus.uk@euro.apple.com
• I/we [*] hereby give notice that I/we [*] withdraw from my/our [*] contract of sale of the following goods [*]/for the provision of the following service [*],
• Ordered on [*]/received on [*],
• Name of consumer(s),
• Address of consumer(s),
• Signature of consumer(s) (only if this form is notified on paper)
• Date.

[*] Delete as appropriate.

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